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Manager on Duty ID-2902

We appreciate your interest in employment with Barry’s Bootcamp! Barry’s is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (people@barrys.com).

Barry’s is the Best Workout in the WorldTM®. Founded in West Hollywood in 1998, it’s the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that’s as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.

Please be aware that smoking is prohibited in all indoor areas of Barry’s studios and corporate offices.

The Manager on Duty forms part of the Front Desk Team, the first line of contact at all Barry’s studios. As such, they are well-versed in all aspects of our fitness program and business. The Manager on Duty is key to providing superior customer service and assisting clients with class selections, bookings, and questions; FuelBar orders; and merchandise purchases. We are looking for a passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solver with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry’s community.

Key Responsibilities
  • Deliver first class hospitality to clients at all times by greeting, assisting, and checking in customers; responding to inquiries in-person, on the phone, and via e-mail; and working quickly and efficiently in the company’s business management software to register clients, process payments, and maintain database information up to date.
  • Work with team members across departments, including instructors, facilities, and FuelBar, to ensure efficiency in delivering an exceptional customer experience, maintaining spaces clean, and creating a welcoming, positive atmosphere.
  • Maintain product knowledge for all studio retail operations and marketing initiatives.
  • Guide customers with regards to studio offerings, promotions, and special events.
  • Assist studio management with daily studio tasks and other projects as necessary.

Operations

  • Showcase the best of brand skills while on shift and mentor junior staff in upholding Barry’s hospitality and customer service standards.
  • Take a leadership position in managing and handling complex client inquiries and challenging studio situations, such as client or staff injuries, sound issues, etc. Establish and maintain effective, clear communication with studio leadership on facilities, personnel, and client issues.
  • Act as the primary point person for VIP visits, special events, and celebrations occurring while on shift.
  • Receive retail inventory, drive retail sales, merchandise retail areas, and communicate retail needs to studio leadership.
  • Oversee management of cash flow and the point of sale system while on shift.

Company Culture

  • Work to uphold Barry’s community and culture standards, and live the company mission, vision, and values daily.
  • Represent the Barry’s brand within the studio and throughout the fitness community.
  • Participate in enhancing the community with your studio and regional teams.

Requirements

 The Pay Range For This Role Is

20 - 21 USD per hour(Denver)

  • Seniority level

    Entry level

  • Employment type

    Part-time

  • Job function

    Management and Manufacturing

  • Industries

    Wellness and Fitness Services
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