Senior Systems Engineer, AWS Managed Operations (MO) ID-5023
About the position
The AWS Managed Operations (MO) organization, founded in April 2023, is dedicated to reducing operational load and toil through long-term engineering projects. This team is tasked with building a best-in-class engineering and operations team that will manage the day-to-day operations for AWS Regions. The primary goal is to enhance the availability, reliability, latency, performance, and efficiency of AWS operations. We are seeking highly motivated Senior Systems Engineers who can effectively balance the daily operations of AWS's software systems with long-term software engineering initiatives aimed at reducing operational toil. This role requires engineers who are passionate about continuous learning and are eager to dive deep into the diverse range of systems and technologies that constitute one of the world's largest cloud providers. As part of the AWS Utility Computing (UC) organization, you will support the development and management of various services including Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services within AWS. The AWS Operations Management (AWSOM) team is on a mission to launch a new offering that will enhance security, availability, performance, and efficiency across AWS Regions globally. The team is committed to eliminating operational toil through automation, enabling efficient day-to-day operations at scale. By increasing collaboration and bridging development and operations, the AWSOM team prioritizes customer needs and aims to free up service teams to innovate rapidly for their customers. This role will also involve influencing customer experience by recommending resilience and reliability improvements to service teams, ensuring that AWS services remain at the forefront of the industry.
Responsibilities
- Manage day-to-day operations of AWS software systems.
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- Implement long-term software engineering projects to reduce operational toil.
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- Support the development and management of Compute, Database, Storage, IoT, Platform, and Productivity Apps services. Remote Live Chat, $50/hr, College Student, No Experience Live Chat Support, $35/hr, Remote, Night Shift, No Degree Data Entry, $40/hr, Remote, Night Job, No Degree Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Customer Support, $45/hr, Part-Time, College Student Part-Time Customer Support, $40/hr, Remote, College Student Remote Data Entry, $42/hr, Evening/Night Job, No Experience Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Phone Job, $40/hr, Night Shift, College Student Friendly Phone Support, Remote, $35/hr, No Experience, Night Shift Remote Data Entry, $40/hr, No Degree, Night Shift Data Entry, $40/hr, Evening Job, No Experience, Remote Part-Time Data Entry, $45/hr, Remote, College Student Friendly Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Evening Virtual Assistant, Remote, $45/hr, No Experience Remote Phone Job, $40/hr, Part-Time, No Experience Required Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Virtual Assistant, Remote, $40/hr, Evening, No Experience Remote Data Entry, $40/hr, Part-Time, No Degree Required Phone Support, Remote, $35/hr, No Experience, Night Shift Phone Job, $50/hr, Remote, Part-Time, College Student Remote Data Entry, $42/hr, Evening/Night Job, No Experience Remote Live Chat, $50/hr, College Student, No Experience Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Phone Job, $45/hr, Part-Time, No Degree Required Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Remote Customer Support, $45/hr, No Experience, Part-Time Data Entry, $40/hr, Evening Job, No Experience, Remote Phone Support, Remote, $50/hr, No Experience, Part-Time Live Chat Support, $35/hr, Remote, No Experience Required Remote Data Entry, $40/hr, No Degree, Night Shift Remote Customer Support, $45/hr, No Experience, Part-Time Remote Customer Support, $42/hr, Weekend, No Experience Remote Customer Support, $45/hr, No Experience, Part-Time Data Entry, No Degree, $40/hr, Part-Time, Remote Job Phone Job, $40/hr, Remote, Night Shift, No Degree Phone Support, Remote, $42/hr, Evening/Night Shift Phone Job, $45/hr, Remote, Night Shift, No Degree Live Chat Support, $45/hr, Part-Time, Remote, No Degree Remote Phone Support, $40/hr, Night Job, College Student Customer Support, $42/hr, Remote, Evening, No Experience Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Remote Data Entry, $40/hr, Weekend Job, College Student Data Entry, $50/hr, Night Job, No Degree, Remote Remote Phone Support, $40/hr, Evening, No Experience Required Virtual Assistant, Remote, $40/hr, Weekend, No Experience Phone Support, Remote, $35/hr, No Experience, Part-Time Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, $50/hr, Weekend, No Degree, Remote Remote Phone Job, $42/hr, Night Shift, College Student Friendly Remote Phone Job, $40/hr, Part-Time, No Experience Required Virtual Assistant, $40/hr, Remote, No Degree, Night Job Virtual Assistant, Remote, $40/hr, Weekend, No Experience Remote Moderator, $40/hr, College Student, Weekend Job Entry-Level Remote Data Entry, $50/hr, Evening Job Remote Customer Support, $40/hr, Part-Time, College Student Remote Customer Support, $40/hr, Part-Time, College Student Remote Data Entry, $40/hr, Weekend Job, College Student Remote Moderator, $42/hr, Weekend, No Experience Required Remote Live Chat, $40/hr, College Student, No Experience Data Entry, $35/hr, Remote, Evening Job, College Student Live Chat Support, $45/hr, Part-Time, Remote, No Degree Part-Time Data Entry, $45/hr, Remote, College Student Friendly Part-Time Customer Support, $40/hr, Remote, College Student Remote Data Entry, $40/hr, No Degree, Night Shift Virtual Assistant, $40/hr, No Experience, Remote, Night Job Remote Live Chat, $40/hr, Part-Time, No Degree Required Remote Live Chat, $40/hr, Part-Time, No Degree Required Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Remote Phone Support, $40/hr, Night Job, College Student Remote Data Entry, No Experience, $40/hr, Part-Time Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Remote Phone Job, $45/hr, No Degree, College Student Friendly Data Entry, $45/hr, Remote, Evening, No Experience Required Remote Phone Job, $40/hr, No Degree, College Student Friendly
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- Drive security, availability, performance, and efficiency improvements for AWS Regions globally.
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- Automate operational processes to enhance efficiency and reduce manual intervention.
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- Collaborate with service teams to ensure service availability and performance.
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- Influence service teams to build resilience and reliability into their products.
Requirements
- 9+ years of relevant systems engineering or systems administration experience using Operating Systems, networking, and storage systems.
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- 5+ years of experience in Systems Engineering, DevOps, Site Reliability Engineering (SRE), or Enterprise Production in Windows/Linux or similar environments.
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- 3+ years of experience operating in a 24/7 production environment.
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- 3+ years of experience with a scripting language such as Perl, Python, Ruby, PowerShell, or similar.
Nice-to-haves
- Bachelor's Degree in Computer Information Systems, Computer Engineering, or a related discipline.
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- 15+ years of experience with cloud computing technologies.
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- 6+ years of networking experience.
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- 6+ years of experience with support procedures and methodologies for production computing environments.
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- Experience in developing systems automation using scripting languages like Perl, Python, Ruby, PowerShell, or similar.
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- Familiarity with Agile engineering practices such as Scrum and continuous delivery.
Benefits
- Flexible work hours and arrangements to support work-life balance.
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- Ongoing mentorship and career advancement resources.
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- Employee-led affinity groups fostering a culture of inclusion.
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- Access to knowledge-sharing and continuous learning opportunities.
