Amazon Chat Online Support Jobs No Experience (REMOTE) - Part-Time ID-8018
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.Must Haves:• At least 1 year of client-facing customer support experience• Microsoft office, Excel, etc.• Healthcare background/terminology experience• Great communication & ability to multitaskPlusses:• Bachelor’s degree• Zoho deskDay to day:• Support Ticket Triage: Review and prioritize incoming support tickets by filling in key details in Zoho Desk, gathering additional information from requestors, linking to existing issues, communicating with requestors, and assigning tickets to the appropriate team.•Remote Customer Support, $42/hr, Weekend, No Experience Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Live Chat Support, Remote, $42/hr, Night Shift, College Student Live Chat Support, $35/hr, Remote, Night Shift, No Degree Remote Phone Support, $40/hr, Night Job, College Student Customer Support, No Degree, $40/hr, Remote, Weekend Job Remote Data Entry, $50/hr, No Experience, Evening/Night Job Remote Customer Support, $42/hr, Weekend, No Experience Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Phone Support, Remote, $50/hr, No Experience, Night Shift Data Entry, $40/hr, Remote, Evening, No Experience Required Remote Phone Job, $40/hr, Part-Time, No Degree Required Virtual Assistant, $35/hr, Weekend, No Degree, Remote Customer Support, No Degree, $40/hr, Remote, Weekend Job Phone Support, Remote, $35/hr, No Experience, Part-Time Data Entry, Remote, $42/hr, Evening Job, No Degree Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Remote Data Entry, $40/hr, Weekend Job, College Student Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Remote Phone Support, $40/hr, Night Job, College Student Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Data Entry, $45/hr, Weekend Job, College Student Customer Support, $40/hr, Remote, Part-Time, No Degree Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Phone Support, $40/hr, Night Job, College Student Remote Data Entry, $45/hr, No Degree, Night Shift Remote Phone Job, $40/hr, Part-Time, No Experience Required Remote Customer Support, $45/hr, No Degree, Evening Job Data Entry, $50/hr, Night Job, No Degree, Remote Remote Data Entry, $45/hr, No Degree, Night Shift Remote Phone Job, $42/hr, Night Shift, College Student Friendly Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Customer Support, $35/hr, Night Job, Remote, No Experience Remote Phone Job, $40/hr, Part-Time, No Experience Required Remote Customer Support, $35/hr, Night Shift, No Degree Customer Support, $40/hr, Remote, Evening, No Experience Virtual Assistant, Remote, $40/hr, Evening, No Experience Remote Moderator, $42/hr, Weekend, No Experience Required Remote Phone Job, $40/hr, No Degree, College Student Friendly Remote Phone Support, $45/hr, Night Job, College Student Data Entry, $40/hr, Remote, Night Shift, College Student Job Data Entry, No Degree, $40/hr, Part-Time, Remote Job Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Live Chat, $35/hr, College Student, No Experience Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Live Chat Support, $35/hr, Remote, Night Shift, No Degree Remote Live Chat, $35/hr, College Student, No Experience Phone Support, Remote, $35/hr, No Experience, Night Shift Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Phone Job, $42/hr, Part-Time, College Student Friendly Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Data Entry, $40/hr, Evening Job, No Experience, Remote Data Entry, Remote, $40/hr, Evening Job, No Degree Data Entry, $40/hr, Remote, Night Shift, College Student Job Remote Data Entry, $40/hr, College Student Friendly, Part-Time Live Chat Support, Remote, $40/hr, Night Shift, College Student Remote Phone Job, $45/hr, No Degree, College Student Friendly Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Remote Phone Job, $50/hr, College Student, Night Shift Phone Support, $50/hr, Weekend, Remote, No Experience Data Entry, No Degree, $45/hr, Part-Time, Remote Job Live Chat Support, $40/hr, Weekend, Remote, No Degree Account Access Updates: Manage revisions to the Lens Account Access Authorization Form (LAAAF) for existing organizations, including updating access permissions, removing users, and making changes related to Broker of Record (BOR) changes user removals.• Notification of Account Creation: Welcome new users by sending outreach communications that include training materials and registration information.• 98% of communication will be through email but will also be picking up phone to talk to clients• Zoho Desk (Help Desk) Monitoring: Monitor open help desk tickets for compliance with Service Level Agreements (SLAs), follow up with teams to ensure timely resolution, and address any tickets that are at risk of breaching SLA standards.• Upsell Additions: Update user access and notify external parties when upsell additions occur (e.g., HPT, Quantros, GIC).• Hand-Off Calls: Participate in Project Manager (PM) hand-off calls for new go-lives to understand organization-specific details and user access needs and follow up with clients by providing training materials and registration information.
