Customer Service Representative for Ecommerce (US Based/Remote) ID-10418
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. We are currently seeking a Virtual Assistant for a Property Management Company. This position offers a unique opportunity to work remotely and collaborate with a team of professionals in the property management field.
The client is currently looking for a dedicated Customer Service Representative to join their team. If you are passionate about customer satisfaction, have experience with Shopify and Gorgias, and are excited about the health and wellness industry, we want to hear from you!
Responsibilities
- Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
- Resolve customer issues related to orders, products, payments, and shipping using Shopify and Gorgias.
- Process returns, exchanges, and refunds according to company policies.
- Assist customers with product recommendations and provide detailed information about our electrolyte products.
- Maintain accurate and detailed records of customer interactions and transactions.
- Collaborate with other departments, such as fulfillment and marketing, to resolve customer issues and improve overall service quality.
- Identify and escalate priority issues to the appropriate team members. Live Chat Support, $45/hr, Weekend, Remote, College Student Remote Phone Job, $42/hr, Part-Time, No Experience Required Remote Phone Job, $35/hr, College Student, Night Shift Remote Customer Support, $40/hr, No Experience, Part-Time Remote Live Chat, $40/hr, College Student, No Experience Remote Phone Job, $35/hr, College Student, Night Shift Data Entry, $35/hr, Remote, Evening Job, College Student Customer Support, $40/hr, Remote, Evening, No Experience Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Virtual Assistant, No Experience, $42/hr, Remote, Weekend Virtual Assistant, $40/hr, Evening, Remote, College Student Phone Job, $40/hr, Remote, Night Shift, No Degree Phone Support, Remote, $50/hr, No Experience, Night Shift Remote Live Chat, $40/hr, College Student, No Experience Remote Data Entry, $50/hr, No Experience, Evening/Night Job Remote Moderator, $42/hr, College Student, Weekend Job Phone Support, Remote, $50/hr, No Experience, Night Shift Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Customer Support, $42/hr, Night Job, No Experience Weekend Customer Support, $40/hr, Remote, College Student Data Entry, $50/hr, Night Shift, No Degree, Remote Job Remote Live Chat, $35/hr, College Student, No Experience Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Moderator, $42/hr, Weekend, No Experience Required Remote Phone Job, $42/hr, Night Shift, College Student Friendly Remote Phone Job, $40/hr, Part-Time, College Student Friendly Remote Moderator, $40/hr, Weekend, No Experience Required Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Phone Job, $45/hr, No Degree, College Student Friendly Phone Support, Remote, $40/hr, Evening/Night Shift Remote Phone Support, $45/hr, Evening, No Experience Required Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Entry-Level Remote Data Entry, $50/hr, Evening Job Remote Customer Support, $42/hr, Weekend, No Experience Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Phone Job, $50/hr, Remote, Part-Time, College Student Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, $40/hr, Weekend, Remote, No Experience Live Chat Support, $42/hr, Weekend, Remote, No Degree Part-Time Customer Support, $40/hr, Remote, College Student Virtual Assistant, Remote, $40/hr, Evening, No Experience Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Remote Phone Job, $45/hr, No Degree, College Student Friendly Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Moderator, $42/hr, Weekend, No Experience Required Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Remote Phone Job, $35/hr, College Student, Night Shift Virtual Assistant, $40/hr, Remote, No Degree, Night Job Part-Time Customer Support, $40/hr, Remote, College Student Remote Phone Job, $40/hr, Part-Time, College Student Friendly Remote Phone Job, $42/hr, Night Shift, College Student Friendly Virtual Assistant, $40/hr, Remote, No Experience, Night Job Remote Customer Support, $40/hr, Weekend, No Experience Virtual Assistant, $50/hr, Evening, Remote, College Student Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Remote Customer Support, $40/hr, Night Job, No Experience Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Data Entry, $40/hr, Evening/Night Job, No Experience
- Continuously update job knowledge by participating in educational opportunities and training
- Proven experience as a Customer Service Representative or similar customer-facing role in an e-commerce environment.
- Experience with Shopify, Gorgias, and/or similar customer service tools.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask, prioritize, and manage time effectively.
- Empathetic, patient, and passionate about providing excellent customer service.
- Ability to work independently and as part of a team.
- Knowledge or interest in the electrolyte/hydration/health and wellness industry is a plus
- Competitive salary up to USD 1,400
- Work From Home
- Flexible Hours
