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Sr. Associate, Process Management (Remote) ID-10300

About the position

As a Sr. Associate of Process Management within SIBC&P, you will play a crucial role in driving process excellence and managing initiatives. This position allows for immediate contributions while enhancing your process management skills by designing, managing, and supporting division-level processes. The role involves documenting, monitoring, and controlling critical process points as defined by business policies and standards, making it essential for dedicated and disciplined process professionals who thrive in a team environment.

Responsibilities

  • Partner with Manager to build and manage process excellence across Software, BC&P, UK, and Canada.
  • Identify process improvement opportunities and implement them through collaboration with Business Risk Offices and business division teams.
  • Facilitate sessions with Business SMEs to clarify processes, risks, and controls.
  • Prepare Process Owners and Process Managers for audits, including pre-audit reviews with SLTs team.
  • Maintain formal process documents and document processes and projects as needed.
  • Collect, analyze, and measure process data to compile reports for senior leadership.
  • Perform quality assurance checks to ensure accuracy for leadership reporting.
  • Create and manage process communications tailored for various audience levels, including executives.
  • Understand customer needs and drive process improvements.
  • Act as a subject matter expert to partner with project customers for desired outcomes.

Requirements

  • At least 2 years of experience in Process Management or Project Management.
  • At least 2 years of experience designing, building, and managing internal business processes.
  • At least 2 years of experience working on cross-functional teams or projects.
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Nice-to-haves

  • Bachelor's Degree or military experience.
  • 2+ years of experience in Risk Management.
  • PMP, Lean, Agile, or Six Sigma certification.
  • Business Process Management certification.

Benefits

  • Comprehensive health benefits
  • Financial benefits including performance-based incentives
  • Inclusive workplace environment
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