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AWS & Amazon Connect Technical Specialist/Developer ID-3008

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Technogen, Inc., is seeking the following. Apply via Dice today!

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.

TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.

Position:AWS & Amazon Connect Technical Specialist/Developer

Location:Local to DC - Hybrid- Local candidates from the DMV areas are preferred
Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Customer Support, $45/hr, Part-Time, College Student Remote Customer Support, $40/hr, No Degree, Evening Job Customer Support, $40/hr, Remote, Part-Time, No Degree Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Phone Support, $45/hr, Remote, No Experience, Evening Job Customer Support, $42/hr, Remote, Part-Time, No Degree Data Entry, $35/hr, Remote, Evening Job, College Student Data Entry, $40/hr, Remote, Evening, No Experience Required Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Remote Data Entry, $40/hr, No Degree, Night Shift Virtual Assistant, $40/hr, Evening, Remote, College Student Customer Support, $40/hr, Remote, Part-Time, No Degree Remote Phone Job, $45/hr, Part-Time, No Degree Required Data Entry, $40/hr, Part-Time, Remote, Weekend Job Phone Job, $45/hr, Remote, Night Shift, No Degree Live Chat Support, $45/hr, Weekend, Remote, College Student Remote Live Chat, $50/hr, College Student, No Experience Remote Phone Support, $45/hr, Night Job, College Student Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Phone Job, $40/hr, Remote, Night Shift, No Degree Live Chat Support, $50/hr, Remote, No Experience Required Live Chat Support, $40/hr, Part-Time, Remote, No Degree Virtual Assistant, No Experience, $40/hr, Remote, Weekend Entry-Level Remote Data Entry, $35/hr, Evening Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Phone Support, $35/hr, Weekend, Remote, No Experience Virtual Assistant, $45/hr, No Experience, Remote, Night Job Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Remote Customer Support, $40/hr, No Degree, Evening Job Data Entry, $50/hr, Night Job, No Degree, Remote Live Chat Support, Remote, $42/hr, Night Shift, College Student Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Data Entry, $50/hr, Night Shift, No Degree, Remote Job Data Entry, No Experience, $50/hr, Remote, College Student Remote Data Entry, $40/hr, Part-Time, College Student Job Virtual Assistant, Remote, $42/hr, Weekend, No Experience Remote Phone Job, $35/hr, College Student, Night Shift Data Entry, Remote, $40/hr, Evening Job, No Degree Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Virtual Assistant, $50/hr, Evening, Remote, College Student Data Entry, No Experience, $35/hr, Remote, College Student Remote Phone Job, $35/hr, College Student, Night Shift Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Evening Virtual Assistant, Remote, $40/hr, No Experience Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Phone Support, Remote, $50/hr, No Experience, Night Shift Phone Support, Remote, $35/hr, No Experience, Night Shift Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, $42/hr, Evening, Remote, No Degree
Duration:Long Term

Job Description:

Seeking a technical specialist with hands-on experience configuring and optimizing Amazon Connect for a banking contact center. Responsible for setting up contact flows, integrations, security, and troubleshooting.

Tech Stack & Tools:

Amazon Connect, AWS Lambda, AWS SDKs (Python, JavaScript, Node)

Scripting languages: JavaScript, Python

Security: IAM, KMS, SCM, VPC, Banking Security Governance

Deploy and configure Amazon Connect instances

Develop contact flows, IVR scripts, and routing logic

Integrate with banking systems (CRM, authentication, databases)

Implement security best practices (IAM, KMS, VPC)

Troubleshoot and optimize performance.

Skills: Amazon Connect, AWS, scripting, security, banking standards

GenAI tools AWS Bedrock

Qualifications:

Hands-on experience with Amazon Connect deployment, scripting, and integrations.

Strong understanding of AWS cloud security and compliance standards in banking.

Familiarity with contact center best practices and IVR development.

AWS certifications are preferred.

Best Regards,

Ashok Kumar

Sr. Talent Acquisition Specialist

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