SAP BRIM/S/4HANA Consultant (15+ Years Only) ID-10136
Description of Duties
· Lead workshops to gather and document requirements for new billing and revenue system to develop an Agile Product Backlog, including Service Blueprints, end-end flow, features, User Stories, Development Tasks, Test Scenarios & Scripts, and RICEFs.
· Lead workshops to introduce new end to end business processes for Order to Cash with new system
· Act as client liaison for all development and testing of all billing user stories through development, System Integration Testing, User Acceptance Testing and Hypercare
· Act as a Subject Matter Expert for all implementation-specific processes and procedures assigned
· Lead the testing of assigned functional systems
· Perform System Integration Testing
· Support User Acceptance Testing
· Create user readiness documentation
· Lead workshops for user training as assigned
· Design and perform integration testing to support business process transformation from legacy systems
· Create business process documentation as required
· Provide SAP-BRIM functional support through hypercare phases post go-live
Remote Customer Support, $50/hr, Night Shift, No Degree Virtual Assistant, $35/hr, Weekend, No Degree, Remote Remote Moderator, $42/hr, Weekend, No Experience Required Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Phone Support, Remote, $42/hr, Evening/Night Shift Virtual Assistant, $40/hr, No Experience, Remote, Night Job Remote Phone Job, $40/hr, No Degree, College Student Friendly Virtual Assistant, $40/hr, Evening, Remote, College Student Virtual Assistant, $35/hr, Weekend, No Degree, Remote Live Chat Support, $45/hr, Part-Time, Remote, No Degree Data Entry, $40/hr, Evening Job, No Experience, Remote Remote Customer Support, $42/hr, Weekend, No Experience Data Entry, $40/hr, Evening Job, No Experience, Remote Phone Job, $45/hr, Remote, Night Shift, No Degree Remote Customer Support, $40/hr, No Degree, Evening Job Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Virtual Assistant, $40/hr, No Experience, Remote, Night Job Remote Customer Support, $45/hr, No Degree, Evening Job Virtual Assistant, $42/hr, Evening, Remote, College Student Remote Data Entry, No Experience, $40/hr, Part-Time Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Live Chat Support, $40/hr, Part-Time, Remote, No Degree· Provide root cause analysis and resolution for defects related to system and data issues
· Support business with billing validation analysis to ensure accurate data migration/conversions
· Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
· Lead and participate in project team activities for system work efforts related to enterprise systems.
· Work independently to accomplish the tasks and duties assigned
· Adhere to and follow all PTC standards, policies, and procedures
· Utilize various software and/or technology tools to perform job duties
· Perform tasks and other duties as assigned by the PTC
Desired Skillset & Experience
· SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end to end implementations
· Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement
· Experience leading workshops to document requirements and write functional specifications on multiple SAP-BRIM / FICA implementation projects including SOM, CI, CM, CC, and FICA
· Experience managing Order-to-Cash workstreams keeping teams on track and budget
· Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI
· Hands-on use of configuration of dunning and collection methodologies of SAP-FICA
· Automation Test process design and config for SAP-BRIM implementation
· Ability to understand complex, B2B contracts and how they’d be represented in configurable billing/financial systems
· Experience with Agile Project methodologies and traditional waterfall project methodologies
· Real-world experience managing Global Billing operations
· Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module
· The ideal candidate will have 15 or more years of expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters
· Additional beneficial skills include:
· Enterprise Business Solutions, specifically SAP projects
· ITIL / ITSM practices and methodologies
Education Requirements
· Bachelor’s degree in business management or information systems
· Equivalent combination of education and/or experience may be accepted
Engagement Requirements
· The Candidate shall be located within the Continental United States. There is no opportunity for “Off-shore” resources for this Statement of Work
· Successfully complete ePATCH background check, and ClearChecks National Criminal Background Check prior to engagement start
· Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime
· This position is primarily remote; however, this position will require reporting to the Commission’s headquarters during key phases of the project - Solution Confirmation, Program Increment Cycles (PI), Showbacks, System Integration Test Cycles (SITs), User Acceptance Test (UAT), Go-Live, Immediately Post- Go-Live (Hypercare). Any absence from sessions requires prior approval from Project Principal. No additional compensation for any travel required, and rate is inclusive of any travel costs
