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Customer Automotive Advisor (Hiring Immediately) ID-10219

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales, you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear and motor down and rebuild it (however, if you can, that’s awesome) – but we do need you to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!

 

What you will be doing:

  • Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
  • Use your parts knowledge to assist other NAPA team members answer questions for customers
  • Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
  • Bring customer focus and high energy to our fast-paced stores
  • Welcome retail customers into our retail stores and engage to provide a positive consumer experience
  • Use technology (computer), cash register, telephone, and paper catalog system

 

This is the right opportunity for you if you:

  • Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
  • Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
  • You are willing to learn all things automotive if you don’t have the background in automotive parts.
  • Want to join a team where you can learn and grow your career – the opportunities are endless!
Data Entry, $40/hr, Remote, Evening, No Experience Required Virtual Assistant, $45/hr, Remote, No Experience, Night Job Remote Moderator, $42/hr, College Student, Weekend Job Evening Virtual Assistant, Remote, $40/hr, No Experience Customer Support, $40/hr, Remote, Part-Time, No Degree Remote Moderator, $42/hr, College Student, Weekend Job Live Chat Support, $40/hr, Weekend, Remote, No Degree Live Chat Support, $45/hr, Weekend, Remote, College Student Customer Support, $42/hr, Weekend Job, Remote, No Degree Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Phone Support, Remote, $40/hr, Evening/Night Shift Data Entry, $50/hr, Night Shift, No Degree, Remote Job Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Entry-Level Remote Data Entry, $35/hr, Evening Job Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Phone Job, $40/hr, Part-Time, No Experience Required Data Entry, $40/hr, Remote, Night Job, No Degree Phone Job, $40/hr, Remote, Night Shift, No Degree Virtual Assistant, $42/hr, Remote, Weekend, No Degree Data Entry, $45/hr, Remote, Night Shift, College Student Job Virtual Assistant, $42/hr, Evening, Remote, College Student Part-Time Data Entry, $45/hr, Remote, College Student Friendly Weekend Data Entry, $45/hr, Remote, No Experience Weekend Data Entry, $40/hr, Remote, No Experience Remote Phone Job, $42/hr, Part-Time, No Experience Required Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Customer Support, $45/hr, No Experience, Part-Time Remote Data Entry, $42/hr, Evening/Night Job, No Experience Virtual Assistant, $42/hr, Evening, Remote, No Degree Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Data Entry, $50/hr, Night Job, No Degree, Remote Data Entry, No Degree, $40/hr, Part-Time, Remote Job Customer Support, $42/hr, Remote, Evening, No Experience Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Remote Customer Support, $45/hr, No Experience, Part-Time Data Entry, No Experience, $35/hr, Remote, College Student Remote Moderator, $42/hr, College Student, Weekend Job Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend

 

What you’ll need:

  • Valid Driver’s License
  • Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
  • High School Diploma or GED. Technical or Trade school courses or degree.
  • Excellent verbal and written communication skills
  • Love fast paced retail environments
  • Great listening skills and empathy for customers

 

And if you have this, even better (not a deal breaker if you don’t):

  • Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
  • Experience in a parts store, auction, retail store, auto body/collision
  • Knowledge of cataloging AND/OR inventory management systems, a plus
  • Entirely customer-centric (external/internal)
  • ASE Certifications

 

What’s in it for you:

  • Awesome people and brand
  • Competitive Pay
  • Outstanding health benefits and 401K
  • Stable company. Fortune 200 with a “family” feel
  • A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
  • Great training, and ongoing development with support from multiple leaders/your team

 

 

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

 

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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