Customer Service Rep. | Contract | REMOTE

The primary role of a Call Center/Customer Service Specialist is to assist customers by providing information, addressing inquiries about products and services, and resolving complaints. This position involves identifying customer issues, offering solutions, and providing follow-up as necessary. Customer service specialists may handle inbound, outbound, or both types of calls.

Job Responsibilities:

Skills:

  • Strong verbal and written communication skills, with attention to detail and excellent interpersonal abilities.
  • Ability to work independently and effectively manage time.
  • Proficiency in accurately documenting and recording customer information.
  • Familiarity with computer applications, including Microsoft Word and PowerPoint.

Education/Experience:

  • A high school diploma or GED is preferred.
  • 2-4 years of experience in customer service or a related field is required.

 

Trinus Corporation, a leading provider of technology solutions and services with over 25 years of experience, is a certified WBE/MBE/SBE/SDB firm accredited by WBENC, NMSDC, and SBA.

Our mission is to shape the future of work by aligning the right mix of people, process, technology, and innovation to efficiently meet our clients' business objectives.

At Trinus, we understand that finding the right opportunity is pivotal in your career journey. Our staffing services go beyond mere placements; they are about matching your skills and aspirations with the perfect fit.

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