Claims Administrative Support Specialist
Are you a detail-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy problem-solving? If so, Progressive is looking for a Claims Administrative Support Specialist to join our team! In this role, you will play a vital part in the claims process by providing administrative support to our claims adjusters and ensuring accuracy and efficiency in our operations. We are seeking a motivated and organized professional with excellent communication skills and a strong attention to detail. If this sounds like you, read on for more information about the qualifications we are looking for.
- Provide administrative support to claims adjusters: The Claims Administrative Support Specialist will be responsible for assisting claims adjusters with administrative tasks such as data entry, filing, and organizing documents.
- Ensure accuracy and efficiency in claims operations: It will be the responsibility of the Specialist to review and verify information in claims documents, identify any errors or discrepancies, and take corrective action to ensure efficient and accurate claims processing.
- Communicate with customers: The Specialist will be the first point of contact for customers, answering inquiries, providing updates on claims, and addressing any concerns they may have. Therefore, exceptional communication skills and a customer-focused approach are essential.
- Maintain records and documentation: The Specialist will be responsible for maintaining accurate and organized records of claims data, including customer information, claim details, and other relevant documents.
- Perform data entry and analysis: The job requires the Specialist to enter and analyze data related to claims, identifying trends and patterns, and reporting any issues or concerns to the appropriate parties.
- Collaborate with team members: The Specialist will work closely with other members of the claims team to ensure a smooth and efficient claims process. This may involve assisting with tasks, sharing information, and coordinating efforts.
- Meet deadlines and goals: The Specialist will be responsible for managing a high volume of work and meeting deadlines to ensure timely claims processing. They will also be expected to contribute to team goals and objectives.
- Maintain confidentiality: It is crucial that the Specialist maintains confidentiality and handles sensitive information with care and discretion.
- Continuously improve processes: As a member of the claims team, the Specialist will be expected to provide suggestions and ideas for improving processes and procedures to increase efficiency and customer satisfaction.
- Stay updated on industry developments: The Specialist will be required to stay informed about industry developments, including changes in regulations, policies, and procedures, to ensure compliance and provide the best possible service to customers.
Job Qualifications
Experience In Claims Processing: The Ideal Candidate For This Role Should Have At Least 2 Years Of Experience In Claims Processing, Preferably In The Insurance Industry. This Includes Knowledge Of Claims Procedures, Documentation, And Regulations.Proficient In Administrative Tasks: The Claims Administrative Support Specialist Will Be Responsible For A Variety Of Administrative Tasks, Such As Data Entry, Filing, And Record-Keeping. The Candidate Should Possess Excellent Organizational And Time-Management Skills, As Well As Proficiency In Microsoft Office Suite.
Strong Communication Skills: As A Claims Administrative Support Specialist, The Candidate Will Be Required To Communicate With Various Departments And External Parties. Therefore, Strong Written And Verbal Communication Skills Are Essential For This Role.
Attention To Detail: The Candidate Must Have A Keen Eye For Detail To Accurately Review And Process Claims. They Should Be Able To Identify Discrepancies And Errors In Documentation And Take Necessary Steps To Rectify Them.
Ability To Work In A Fast-Paced Environment: Progressive Is A Fast-Paced And Dynamic Work Environment, And The Claims Administrative Support Specialist Will Be Expected To Handle A High Volume Of Claims On A Daily Basis. The Candidate Must Be Able To Work Efficiently Under Pressure And Meet Tight Deadlines.
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Weekend Data Entry, $45/hr, Remote, No Experience
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Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Required Skills
Data EntryCommunication
Time Management
Attention to detail
customer service
Record keeping
Computer proficiency
Organization
Problem-Solving
Multi-tasking
Document Processing
Insurance Knowledge
Soft Skills
CommunicationConflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Compensation
According to JobzMall, the average salary range for a Claims Administrative Support Specialist in San Francisco, CA, USA is $50,000 to $70,000 per year. However, this can vary depending on the specific company, experience level, and other factors such as benefits and bonuses.