Claims Administrative Support Specialist

Job Description

Are you a detail-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy problem-solving? If so, Progressive is looking for a Claims Administrative Support Specialist to join our team! In this role, you will play a vital part in the claims process by providing administrative support to our claims adjusters and ensuring accuracy and efficiency in our operations. We are seeking a motivated and organized professional with excellent communication skills and a strong attention to detail. If this sounds like you, read on for more information about the qualifications we are looking for.

  1. Provide administrative support to claims adjusters: The Claims Administrative Support Specialist will be responsible for assisting claims adjusters with administrative tasks such as data entry, filing, and organizing documents.
  2. Ensure accuracy and efficiency in claims operations: It will be the responsibility of the Specialist to review and verify information in claims documents, identify any errors or discrepancies, and take corrective action to ensure efficient and accurate claims processing.
  3. Communicate with customers: The Specialist will be the first point of contact for customers, answering inquiries, providing updates on claims, and addressing any concerns they may have. Therefore, exceptional communication skills and a customer-focused approach are essential.
  4. Maintain records and documentation: The Specialist will be responsible for maintaining accurate and organized records of claims data, including customer information, claim details, and other relevant documents.
  5. Perform data entry and analysis: The job requires the Specialist to enter and analyze data related to claims, identifying trends and patterns, and reporting any issues or concerns to the appropriate parties.
  6. Collaborate with team members: The Specialist will work closely with other members of the claims team to ensure a smooth and efficient claims process. This may involve assisting with tasks, sharing information, and coordinating efforts.
  7. Meet deadlines and goals: The Specialist will be responsible for managing a high volume of work and meeting deadlines to ensure timely claims processing. They will also be expected to contribute to team goals and objectives.
  8. Maintain confidentiality: It is crucial that the Specialist maintains confidentiality and handles sensitive information with care and discretion.
  9. Continuously improve processes: As a member of the claims team, the Specialist will be expected to provide suggestions and ideas for improving processes and procedures to increase efficiency and customer satisfaction.
  10. Stay updated on industry developments: The Specialist will be required to stay informed about industry developments, including changes in regulations, policies, and procedures, to ensure compliance and provide the best possible service to customers.

    Job Qualifications
    Experience In Claims Processing: The Ideal Candidate For This Role Should Have At Least 2 Years Of Experience In Claims Processing, Preferably In The Insurance Industry. This Includes Knowledge Of Claims Procedures, Documentation, And Regulations.

    Proficient In Administrative Tasks: The Claims Administrative Support Specialist Will Be Responsible For A Variety Of Administrative Tasks, Such As Data Entry, Filing, And Record-Keeping. The Candidate Should Possess Excellent Organizational And Time-Management Skills, As Well As Proficiency In Microsoft Office Suite.

    Strong Communication Skills: As A Claims Administrative Support Specialist, The Candidate Will Be Required To Communicate With Various Departments And External Parties. Therefore, Strong Written And Verbal Communication Skills Are Essential For This Role.

    Attention To Detail: The Candidate Must Have A Keen Eye For Detail To Accurately Review And Process Claims. They Should Be Able To Identify Discrepancies And Errors In Documentation And Take Necessary Steps To Rectify Them.

    Ability To Work In A Fast-Paced Environment: Progressive Is A Fast-Paced And Dynamic Work Environment, And The Claims Administrative Support Specialist Will Be Expected To Handle A High Volume Of Claims On A Daily Basis. The Candidate Must Be Able To Work Efficiently Under Pressure And Meet Tight Deadlines.

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    Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
    Weekend Data Entry, $45/hr, Remote, No Experience
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    Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
    Data Entry, $45/hr, Remote, Night Shift, College Student Job
    Phone Support, Remote, $50/hr, No Experience, Part-Time
    Virtual Assistant, No Experience, $42/hr, Remote, Weekend
    Remote Customer Support, $45/hr, Part-Time, College Student
    Data Entry, Remote, $40/hr, Night Shift, No Degree
    Evening Virtual Assistant, Remote, $45/hr, No Experience
    Weekend Customer Support, $42/hr, Remote, College Student
    Remote Data Entry, $50/hr, No Experience, Evening/Night Job
    Remote Live Chat, $40/hr, Part-Time, No Degree Required
    Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
    Remote Phone Support, $45/hr, Evening, No Experience Required
    Data Entry, No Experience, $50/hr, Remote, College Student
    Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
    Live Chat Support, Remote, $42/hr, Night Shift, College Student
    Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
    Data Entry, $45/hr, Remote, Evening, No Experience Required
    Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
    Remote Customer Support, $50/hr, Night Shift, No Degree
    Remote Data Entry, $40/hr, College Student Friendly, Part-Time
    Live Chat Support, $42/hr, Weekend, Remote, No Degree
    Virtual Assistant, Remote, $45/hr, Evening, No Experience
    Remote Phone Job, $50/hr, College Student, Night Shift
    Remote Moderator, $42/hr, Weekend, No Experience Required
    Data Entry, No Degree, $45/hr, Part-Time, Remote Job
    Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
    Virtual Assistant, $42/hr, Remote, Weekend, No Degree
    Remote Live Chat, $45/hr, College Student, No Experience
    Remote Data Entry, $40/hr, Part-Time, No Degree Required
    Phone Support, $50/hr, Weekend, Remote, No Experience
    Virtual Assistant, $42/hr, Evening, Remote, No Degree
    Remote Customer Support, $45/hr, No Experience, Part-Time
    Data Entry, $50/hr, Night Job, No Degree, Remote
    Remote Moderator, $40/hr, College Student Friendly, Part-Time

    Required Skills
    Data Entry

    Communication

    Time Management

    Attention to detail

    customer service

    Record keeping

    Computer proficiency

    Organization

    Problem-Solving

    Multi-tasking

    Document Processing

    Insurance Knowledge

    Soft Skills
    Communication

    Conflict Resolution

    Leadership

    Time management

    Interpersonal Skills

    creativity

    Attention to detail

    Teamwork

    Adaptability

    Problem-Solving

    Compensation
    According to JobzMall, the average salary range for a Claims Administrative Support Specialist in San Francisco, CA, USA is $50,000 to $70,000 per year. However, this can vary depending on the specific company, experience level, and other factors such as benefits and bonuses.

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