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Technical Support Representative - Hybrid

Our client in South Burlington, VT is seeking technical support representatives to join their team. As a technical support representative, you will assist with the service of outdoor power equipment such as generators, lawn mowers, power tools etc. This position requires 3 weeks of onsite paid training and then becomes hybrid once you are proficient.

Job Title: Technical Support Representative

Location: South Burlington VT

Pay Range: 17.00 an hour plus 25% of everything you sell

 

What's the Job?

  • Explain machine warranties and apply it to each customers needs
  • Upsell products and warranties
  • Notify technical issues to management as needed
  • Enter a service track after each call
  • Actively listen and ask questions

 

What's Needed?

  • Customer Service or mechanical experience or training
  • Basic computer skills and typing skills
  • Ability to learn all mechanical aspects of the job
  • Communicate clearly and evaluate problems as they arise
  • Be dependable

 

What's in it for me?

 

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

 

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. 

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