Remote Customer Service Representative at Delta Airlines | Full-Time Position | $45,000 – $55,000 Annual Salary
Job Description:
Delta Airlines is seeking a dynamic, customer-oriented professional for our remote Customer Service Representative position. The ideal candidate will have a passion for delivering exceptional customer service and possess excellent communication skills. The representative will be responsible for addressing customer inquiries, handling complaints, and providing information concerning our services. If you’re a self-motivated individual with a customer-first mentality, we would love to have you on our team.
Job Type: Full-Time, 40 hours per week
Responsibilities:
1. Respond to customer inquiries via phone, email, or chat
2. Resolve customer complaints professionally
3. Provide information about our services and offers
4. Document and update customer records based on interactions
5. Develop and maintain a knowledge of our evolving services
6. Handle customer issues, provide appropriate solutions and alternatives
7. Follow-up to ensure resolution and customer satisfaction
Benefits:
1. Competitive salary package
2. Comprehensive health, dental, and vision insurance
3. Paid time off and holidays
4. Continuing education and tuition reimbursement
5. Retirement plan with company match
Hourly Salary Range: $25 – $45 per hour
Job Requirements:
1. At least 1 year of customer service experience
2. Strong phone handling skills
3. Ability to stay calm under pressure
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4. Excellent communication and presentation skills
5. Ability to work in a fast-paced environment
Basic Educational Requirements: High School Diploma or equivalent
Positive Work Environment: Delta Airlines offers a supportive, team-focused environment that encourages growth and development. We value collaboration, open communication, and respect for each other.
Company Description:
Delta Airlines is one of the largest and most respected airlines in the United States. We take pride in offering exceptional service to our customers. Our team is made up of individuals who are passionate about aviation, customer service, and creating an unparalleled travel experience. We believe that every interaction is an opportunity to build lasting relationships with our customers. At Delta, we value our employees and invest in their growth and development.
Application Process:
Please apply through our website at www.delta.com/careers. Only applications received through our website will be considered.
Delta Airlines is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
