Provider Customer Service Representative

 Description

• Answers questions and resolves issues based on phone calls/letters from providers. • Provide excellent customer services for high volume inbound provider calls. • Extensive claims research on multiple platforms. • Uses customer service threshold framework to make financial decisions. • Processes claim referrals, new claim handoffs, nurse reviews, and provider complaints. • Educates & assists providers on our self-service options. • Determines medical necessity, applicable coverage provisions, and verifies member plan eligibility. • Performs review of member and provider claim history.

Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience

🎯 Requirements

• Familiarity with Microsoft Office products • Excellent computer skills using multiple screens and systems • Experience in highly transactional call center environment • Excellent customer service and critical thinking • Secure, private home office location • High speed internet access (100 mbps or higher)

🏖️ Benefits

• Full range of medical, dental, and vision benefits • 401(k) retirement savings plan • Employee Stock Purchase Plan • Fully-paid term life insurance • Short-term and long-term disability benefits • Well-being programs • Education assistance • Free development courses • CVS store discount • Paid Time Off (PTO) • Paid holidays

 

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