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Manager - Data Analytics id-1473

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together,  and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization must accelerate sales and drive profitable charge volume growth. The Global Sales Enablement, Pricing & Transformation (SPT) team within GCS is instrumental in ensuring achievement of these objectives. The Manager position within SPT offers you the opportunity to be part of this dynamic organization and help GCS navigate towards growth.

This position reports to the director SPT, US SME Tele Sales, focused on supporting the Tele Sales Acquisition Team. This role will work collaboratively with Sales, Marketing, and Incentive Governance to provide strategic analyses, insights, sales performance, and thought leadership to support Tele Sales across Florida and Phoenix locations. The Manager will work cross-functionally to lead special projects, daily run the business efforts, and strategic efforts from conception to rollout ensuring balance between business growth and colleague experience. This role is also responsible for defining success metrics, ensuring key performance indicators are reportable to track real-time business impact.

How will you make an impact in this role?

  • Have a deep analytical mind and work with agility, being able to change course quickly to innovative ways to finding solutions
  • Special revenue growth initiatives: Partner with collaborators to define and launch strategic growth initiatives, pro-actively providing updates
  • Champion data driven decision making and actively collaborate with business partners to navigate change and respond quickly
  • Deliver insightful analyses to support decision making at all levels and highlight specific trends
  • Define annual goals and incentive changes, along with developing and launching a clear communication
  • Build positive relationships with key collaborators, including but not limited to Tele Sales leadership, Marketing, Incentive Governance, and Enterprise Digital & Analytics

Minimum Qualifications:

  • Strategic, big-picture thinker with strong intuition for business and high degree of creativity in finding opportunities for products, services, new processes, and systems
  • Excellent analytical and problem-solving skills to support SPT Director's and Business in reviews and special projects.
  • Active knowledge of Python, SQL/Hive, Excel, Tableau, and PowerPoint
  • Ability to handle large layered datasets
  • Strong project management skills with consistent record of successfully getting results on large-scale cross-functional initiatives
  • Ability to prioritize and get results, delivering through a team in addition to as an individual
  • Resourceful self-starter with the ability to navigate ambiguity and engage in structured thinking in order derive relevant, data-driven insights
  • Ability to adopt a business mentality and link business strategies to specific initiatives
  • Relationship-builder with strong consultative and relationship skills to partner with business leaders to devise solutions to complex business challenges
  • Excellent communicator and understands the audience
  • Be an agent of change, ability to initiate and adopt change. Provides solutions to address changes in the organization, strategic alignment, and technology implementation. Incorporate risk mitigation into planning and execution
  • 5-7 years of relevant work experience  
  • Bachelor’s degree

Preferred Qualifications:

  • Master’s degree

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

 

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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