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Library Associate Job at City of Round Rock, TX in Round Rock id-1296

Description
Under limited supervision, the Library Associate provides excellent customer service and performs varied clerical work related to area of assignment at the Round Rock Public Library.

Posted range is the starting salary. Pay rate offered is based on experience.

Examples of Duties
Library Associate (assigned to Child/Youth Services)

  • Provides reference assistance and readers advisory at Youth Services desk; establishes and maintains effective customer service for library patrons.
  • Shelves items, cleans toys, and assists with the maintenance and organization of youth storage areas.
  • Assists with tours of the Round Rock Public Library and programs as needed, which may include set-up, take-down, and crowd control as well as support for the annual Summer Reading Program.
  • Participates in work teams and committees as assigned.
Experience and Training
  • High school diploma or GED equivalency is required.
  • Six (6) months experience in a customer service setting required.
  • One year of experience in a library setting is preferred.
  • Demonstrated knowledge of modern office software (i.e., Microsoft Word, Outlook) required.
  • Knowledge of library technology and software preferred.
  • Bilingual skills are preferred.

The City of Round Rock recognizes that everyone is concerned about financial protection - both now and for the future. Recognizing that employees are essential in the operation of an organization, the City wants to help provide our employees and their families with a measure of security through our benefit program.

Working toward that goal, the City offers security for the present and the future.

Security for the Present:
* Health Plan
* Dental Plan
* Vision Plan
* Additional Supplemental Plans (optional)

Security for the Future:
* Retirement Plan
* Deferred Compensation Plans

Additional Benefits:
* Education Reimbursement Assistance
* Clay Madsen Recreation Center Membership
* Employee & Family Pool Pass (seasonal)
* Round Rock Public Library Card
* Medical and Dependent Day Care Reimbursement Account
* Employee Assistance Program
* Longevity

Leave Benefits:
* Vacation
* Sick
* City Holidays
01

Do you have a High School Diploma or GED equivalent?
  • Yes
  • No

02

How many years of experience do you have in customer service?
  • None
  • Less than six (6) months.
  • At least six (6) months, but less than two (2) years.
  • At least two (2) years but less than three (3) years.
  • More than three (3) years.

03

How many years of experience do you have in a Library setting?
04

Please check any/all of the Microsoft programs you have basic knowledge of:
  • Word
  • Excel
  • Outlook
  • Teams
  • I do not have experience with any of these programs.

05

This position requires a work schedule of Sundays and weekday evenings. Are you able to work this schedule?
  • Yes
  • No

06

Please briefly describe your experience working with youth and families. If none, answer "N/A."
07

If you are bilingual, please tell us what language and what your proficiency is (reading, writing, speaking, beginner, intermediate, expert). If not, answer "N/A."
Required Question
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