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Account Executive (Remote - Central or Eastern Region) id-1305

Yelp was created to connect people with great local businesses. As an Account Executive , you'll be working directly with these local businesses to help them meet their goals through Yelp’s various advertising programs. You'll work with small business owners via phone to customize their specific needs and aspirations. We succeed when we find tailored solutions for our clients to grow their business 

Because people are at the center of everything we do, one of your main priorities is to educate business owners about the value of Yelp's advertising platform. In this role, you will be directly responsible for doing outreach and talking through our advertising solutions  on Yelp to local businesses across the US and Canada. Success in this role is measured by hitting and exceeding a monthly quota,  consistently staying ahead of daily metrics, and handling rejection in stride. You’ll experience all of this in a supportive virtual team environment

Please visit www.yelp.com/careers and apply to the appropriate posting that matches your location.


What you'll do:

  • Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners.  - This role is 100% phone based and fast-paced by nature.

  • You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.

  • Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce).

  • Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule.

  • Become an expert in Yelp’s advertising solutions, and provide product recommendations quickly to suit client needs -  asking probing questions, overcoming customer objections and rejection will be critical to your success.

  • You’ll master quick close techniques to exceed individual goals.

  • Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities. 

  • Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key!

  • Track and manage your daily goals to ensure results are met. It is a numbers game and you’re here to win.


What it takes to succeed:

  • GED/HS Diploma and 2+ years of customer-facing experience OR;

  • Bachelor’s Degree

  • No fear of the phone and prepared to make a high volume of outbound dials, daily.

  • General computer and email proficiency - we use Google Suite and provide a Macbook laptop

  • A work environment free of distractions

  • Open to feedback and willing to implement for areas of improvement

  • Strong, engaging interpersonal skills 

  • Ability to effectively prioritize tasks and manage independently without oversight

  • Must possess current US work authorization


What you'll get:

  • First year earnings range from $50k-$65k annually through a combination of base salary and uncapped monthly sales incentives
  • Year 2 on target earnings is $70k with top performers averaging $112k
  • Starting base salary of $37k plus uncapped commission 
  • Available your first day: Full medical, vision, and dental 
  • 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
  • Up to 14 weeks of parental leave
  • Monthly wellness reimbursement
  • Health Savings, Flexible Spending and Dependent Care accounts
  • 401(k) retirement savings plan with employer match
  • Employee stock purchase plan


Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”
 
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We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
 
Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. 
 
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).
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