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Manager-Controller

Full job description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Position Description

 

The incumbent will be accountable for accurate, efficient and timely accounting and reporting of expense and revenue accounting for Travel and Lifestyle Service and other AXP entities across major Report Lines ensuring strong controls and compliance and meeting related GAAP accounting guidance, policies and procedures. The role requires leading the team for sharp focus on the core delivery, compliance and consistently pursue improvement and innovation through process redesign and automation. A key focus of this role is to use the data and knowledge about the Financials and Business to create business insights for partners.

 

Purpose of the Role

 

The role is required to deliver accurate and timely accounting of expense and revenue accounting across Travel and Lifestyle Services (TLS) and other AXP legal entities for key Report Lines and related analytics and reporting while ensuring strong controls and compliance with all related GAAP accounting guidance, policies and procedures.

 

Responsibilities

 

  • Establish, maintain and continually improve the efficiency and effectiveness of the assigned processes of Revenue and Expense Accounting for Travel and Lifestyle Services (TLS) and other AXP legal entities, Analytics and Balance Sheet account Research and Clearance function.

 

  • Advance his / her area of functional expertise and ensure that integrity, control, and optimal functionality is maintained to ensure efficiency and effectiveness of financial accounting process and associated cost/quality metrics.

 

  • The incumbent shall ensure a consistently strong control and compliance environment meeting the applicable GAAP accounting guidance and policy, PRSA structure besides contractual and regulatory requirements as applicable.

 

  • Challenge the status quo and drive innovation and automation to reduce/ eliminate risk and enhance efficiency in core areas of accounting and analytics.

 

  • Design strong accounting process for product and service launch/ changes

 

  • Leverage General Ledger, Reporting and Business system data warehouse to generate insights in support of business goals.

 

  • Participate and drive initiatives with partners in support of business goals.

 

  • Participate and drive effectiveness and improvement initiatives, within the team and more broadly across partner teams.

 

  • Display a digital attitude for process efficiency, control, data insights, business goals and compliance.

 

  • The incumbent will maintain and improve service levels with a variety of customers for complex and varied high financial processes involving material values. The process requires qualitative analysis and value addition to identify and address potential exposures, process re-alignment and re-engineering opportunities and waste elimination through an end-to-end view.

 

  • Ensure process standardization and controls through Audit support, metrics, CSA, internal reviews, support attestation of the process and meet requirements of Sarbanes Oxley Act

 

  • The incumbent is required to have strong customer servicing orientation to maintain close contact with customers / business partners, Technologies, and other teams for sustained delivery of core responsibilities.

 

  • Should be resilient and have strong responsiveness and understanding to respond independently and quickly to requests and situations related to the process, customers, and unique colleague issues.

 

  • Should have strong colleague interpersonal skills and maintain high level of esprit de corps in the team and with wider team on location

 

Critical Success Factors

 

  • Timeliness, accuracy, and completeness of accounting responsibilities

 

  • Ensuring control and compliance as required per GAAP guidance, PRSA, policies

 

  • Pursuit of innovation designed for efficiency and higher effectiveness

 

  • Agility and ability to work with high degree of independence and with agility across teams for achieving goals

 

  • Leadership guidance and support to immediate and broader team

 

Past Experience

 

  • Experience in performing accounting in compliance with US GAAP and IFRS

 

  • Experience in designing strong accounting for product and service launch/ changes

 

  • Experience in leading a team of professionals to deliver accounting and reporting services in a controlled manner

 

  • Experience in exercising influence without authority

 

  • Experience in working in a matrixed interconnected eco system designed for effectiveness in a collaborative setting

 

Preferred Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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