[Hiring] Customer Service Representative I - Brokerage Team @1008 Amynta Agency Inc

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Role Description

We are looking for a CUSTOMER SERVICE REPRESENTATIVE who will be responsible for assisting agents with inquiries regarding their policies, including status updates, billing issues, pending changes, audit questions, and more.

Qualifications

  • At least 1 year of recent outstanding customer service experience is required
  • Experience in the Insurance industry is preferred
  • Experience with Internet Explorer and Microsoft Office is required

Requirements

  • Strong phone and follow-up skills
  • Excellent communication skills, both verbal and non-verbal
  • Ability to call potential clients with confidence
  • Provide input into strategic marketing activities for new products and enhancements to existing products based on customer needs
  • Strong research and strategic analysis skills
  • Strong attention to detail, dependable, and follows through
  • Ability to read and interpret information
  • High level of maturity to handle sensitive and confidential situations

Benefits

  • Leader in the commercial insurance industry
  • Major Holidays off
  • Paid Vacation
  • Benefits including health, dental, vision, and a 401(k)
  • Pay Range $17 - $18 depending on several factors including geographical location, relevant experience, skills, and knowledge pertaining to this role and industry
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