Web Chat Representative
Web Chat Representative
Job Description:
As a Web Chat Representative at Netflix in our San Jose, California office, you will be responsible for providing exceptional customer service and support through web chat interactions. This entry-level position is perfect for individuals with a passion for delivering excellent customer experiences and problem-solving skills...
Responsibilities:
- Engage with customers through web chat to provide support, answer questions, and resolve any issues they may have
- Utilize resources and research skills to find solutions and provide accurate information
- Maintain a positive and professional attitude while communicating with customers
- Adapt to changing situations and handle challenging customer interactions with resilience
- Collaborate with other team members to ensure a seamless and efficient customer service experience
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Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
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Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
Remote Data Entry, $40/hr, Part-Time, College Student Job
Phone Support, Remote, $42/hr, Evening/Night Shift
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
- Keep up-to-date with product updates, policies, and procedures to provide accurate information to customers.
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Requirements:
- 1 year of experience in a customer service or related role
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively
- Strong research skills to find solutions and troubleshoot issues
- Adaptability to thrive in a fast-paced and changing environment
- Resilient mindset to handle difficult customer interactions with professionalism
- Motivated to deliver high-quality customer service and exceed expectations
Personality Traits:
- Resilient
- Motivated
Soft Skills:
- Research
- Adaptability
Benefits:
- Training & professional development opportunities
- Remote work flexibility
- Medical coverage
Working Environment:
At Netflix, we strive to cultivate leaders who foster inclusivity and mentorship. We provide a supportive and collaborative work environment where all team members are valued and encouraged to grow and succeed.
Equal Opportunity Statement:
Netflix is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Web Chat Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
